Legal Center

Transparency is key. Here is how we protect your data and the rules for using Lemlii.

Privacy Policy

Last Updated: January 1, 2026

Introduction

Welcome to Lemlii! We are committed to protecting your privacy and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, application, and any related services (collectively, the “Service”). Please read this policy carefully. If you do not agree with its terms, please do not use Lemlii.

We may update this Privacy Policy from time to time. If we make changes, we will update the “Last Updated” date and, if changes are significant, provide notice via the Service. Continued use of Lemlii after we post an updated Privacy Policy means you accept those changes.

Information We Collect

Personal Data: When you register for an account or interact with Lemlii, we collect personal information such as your name, email address, and (if applicable) mailing address or contact details. We may also collect payment information when you subscribe to a paid plan (handled securely via our payment processor). This personal data is necessary for creating your account, providing the Service, and communicating with you.
Non-Personal Data: We automatically collect certain technical information about your use of Lemlii. This includes log data like your IP address, browser type, device information, operating system, and browsing actions on our site. This information does not directly identify you and is used to analyze trends, administer and improve the Service.
Cookies & Similar Technologies: Lemlii uses cookies and similar technologies primarily for essential functionality (for example, to keep you logged in and remember your preferences). We do not currently use any analytics or advertising cookies that track you across sites.

How We Use Your Information

We use personal data for the following purposes:

To Provide and Maintain the Service: We process your information to create and manage your account, authenticate you when you log in, and provide the features of Lemlii.
To Personalize and Improve the Service: We may use data about how you use Lemlii to customize your experience and to develop new features or enhancements.
For Customer Support: If you contact us for help, we will use your information to respond to and resolve your queries or issues.
For Security and Fraud Prevention: We use information to monitor for and prevent fraudulent, unauthorized, or illegal activity on the Service.
To Communicate with You: We will send essential communications about your account or transactions (for example, password resets, service updates, or policy changes).
For Marketing (with Your Consent): If you have given us your consent (for example, by opting in at sign-up), we will use your email to send you newsletters, product updates, or promotional offers.

Lawful Bases for Processing

We only collect and process your personal data when we have a valid legal basis under the GDPR:

Consent: We will ask for your consent before processing your data in cases where consent is required.
Contractual Necessity: When you sign up and accept our Terms, a contract is formed between you and Lemlii. We process your personal data as needed to perform this contract.
Legitimate Interests: We may process your data for purposes that are in our legitimate interests (e.g., improving our product, IT security), provided such processing does not override your rights.
Legal Obligation: In some cases, we need to process and retain your data to comply with laws or regulations (e.g., tax records).

International Data Transfers

Lemlii is a Canadian company. If you are located in the EEA or UK, please be aware that your personal data will be transferred outside of Europe, including to Canada and the United States. Canada is recognized by the European Commission as providing an adequate level of data protection.

However, some of our data (including video content that you upload) is stored on servers located in the United States. We have implemented the European Commission’s Standard Contractual Clauses (SCCs) for data transfers with our US-based service providers to ensure GDPR-level privacy protections.

Third-Party Service Providers (Processors)

We use trusted third-party companies to help us provide the Service. Key providers include:

Bubble: Our application platform (servers may be in the US).
Wasabi: Cloud storage for video content (servers in the US).

We contractually require all our processors to safeguard your data. Lemlii is currently formalizing Data Processing Agreements (DPAs) with these providers to fully meet GDPR Article 28 requirements.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This generally means as long as you maintain an account with Lemlii. If you delete your account, we will erase or anonymize your personal information within a reasonable timeframe, barring legal retention requirements (such as tax laws).

Data Security

Lemlii employs a variety of security measures including encryption of data in transit (SSL/TLS) and at rest, firewalls, and access controls. We limit access to personal information strictly to Lemlii personnel who need it to operate the Service.

Your Rights Under GDPR

If you are in the EEA or UK, you have the right to:

Access your data
Rectify inaccurate information
Request erasure ("Right to be forgotten")
Restrict processing
Data portability
Object to processing

To exercise any of these rights, please contact us at privacy@lemlii.com.

Contact Us

Lemlii is headquartered in Canada. Our co-founder Lucas Bulger oversees data protection compliance.

Email: privacy@lemlii.com
Address: Lemlii Inc., Guelph, Ontario, Canada.

Terms of Use

Last Updated: January 1, 2026

Acceptance of Terms

By accessing or using the Lemlii Service, you agree to be bound by these Terms of Use. If you do not agree to these Terms, you must not use Lemlii. Your acceptance of these Terms also signifies your understanding of our Privacy Policy.

1. Legal Compliance

You agree to use Lemlii in compliance with all applicable local, state/provincial, national, and international laws and regulations. You are responsible for ensuring that your use of the Service is lawful in your jurisdiction.

2. Content Responsibility

You are solely responsible for any content that you create, upload, post, send, or display on or via Lemlii ("User Content"). You warrant that you have all necessary rights to share such content. Lemlii does not claim ownership of your User Content; however, you grant Lemlii a license to use, reproduce, and display your content for the purpose of operating the Service.

3. Prohibited Uses

You agree NOT to use Lemlii to:

Transmit unlawful, harmful, or abusive content.
Exploit or harm minors.
Impersonate any person or entity.
Interfere with or disrupt the Service (e.g., distributing viruses).
Attempt to gain unauthorized access to other user accounts.
Upload content that infringes on intellectual property rights.
Transmit spam or unauthorized promotions.

4. Account Access by Lemlii

Lemlii staff will only access your account or User Content with your express permission (e.g., for technical support) or as required by law.

5. Limitation of Liability

To the maximum extent permitted by law, Lemlii shall not be liable for indirect, incidental, special, or consequential damages, or loss of profits/data. We are not liable for errors in content, personal injury resulting from access, or unauthorized access to our servers.

6. Indemnification

You agree to defend, indemnify, and hold harmless Lemlii from any claims arising out of your content, your use of the Service, or your violation of these Terms.

7. Termination

We may terminate or suspend your account immediately if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

8. Refund and Cancellation Policy

You may cancel your Lemlii subscription at any time. Your account will remain active until the end of the current billing period. No Prorated Refunds: Lemlii does not provide refunds for unused portions of a subscription period.

9. Governing Law

These Terms shall be governed by the laws of the Province of Ontario, Canada. You agree to submit to the jurisdiction of the courts located in Ontario, Canada.

10. Changes to Terms

Lemlii reserves the right to modify these Terms at any time. If a revision is material, we will provide at least 30 days’ notice. Continued use of the Service implies agreement to the revised Terms.

11. Contact Information

If you have questions regarding these Terms of Use, please contact us at support@lemlii.com.